Delivery

We strive to provide a smooth and efficient delivery experience to ensure your orders reach you in a timely and secure manner. We want you to enjoy your fragrances as soon as possible. Here's everything you need to know about our delivery process:

Shipping Locations

  • Domestic: We provide delivery services within the United Kingdom.
  • International: We also ship to select international destinations.

Shipping Methods

We offer various shipping methods to suit your needs, including standard and expedited options. Shipping costs and estimated delivery times are provided during the checkout process.

Order Processing Time

Once your order is placed and payment is confirmed, our team processes it promptly. Orders are typically processed within 1 business day. Please note that this may vary during peak seasons or promotional periods.

Shipping and Handling

Your order is carefully packaged to ensure the safe delivery of your fragrances. We take pride in handling your purchases with care, from our warehouse to your doorstep.

Tracking Your Order

To track your order, you will receive a tracking number via email once your order has been shipped. You can use this number to monitor the progress of your delivery.

Delivery Timeframes

  • Domestic: Delivery within 3 - 5 business days from the date of shipment, depending on your location and selected shipping method.
  • International: Delivery times may vary based on the destination country, customs processes, and chosen shipping method.

Delivery Charges

Shipping charges are calculated based on the weight of your order, the shipping method selected, and your location. The exact shipping cost will be displayed during the checkout process before payment.

Failed Delivery Attempts

In case our delivery partner is unable to deliver your order on the first attempt, they will make subsequent attempts based on their policies. It's essential to provide accurate contact information to facilitate successful delivery.

Contact Us

If you have any questions or concerns regarding the delivery of your order, please contact our customer support team at ceo@gentlemaxs.com . We are here to assist you and address any delivery-related queries.